Privacy Statement

 

This Privacy Policy was last updated on February 24, 2016 . Unless otherwise defined herein, terms shall have the same meaning as assigned to them in ClearStak’ Terms of Use which incorporates this Privacy Policy by reference.

 

ClearStak cares about the privacy and protection of your personal information. This statement covers how ClearStak plans to protect your privacy and personal information, including information we receive when you contact us (e.g., to submit a comment or query or to seek support with one of our products or services). It describes the personal information that we collect, the purposes for which we use such information and your choices regarding our use of it. By visiting the Site and/or using the ClearStak Services, you acknowledge that you accept the practices and policies outlined in this privacy policy (“Privacy Policy”).

 

For purposes of this statement, “Personal Information” means information that is personally identifiable like names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with the foregoing. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We collect and use Personal Information and Anonymous Information as described in this Privacy Policy from the visitors of our Site.

Revised – 11/19/15

 

Personal Information Collected Voluntarily

 

By using the ClearStak Services or submitting Personal Information through our ClearStak Services, you expressly consent to the processing of your Personal Information according to this Privacy Policy.

 

Your Personal Information may be processed by us in the country where it was collected as well as other countries where laws regarding processing of Personal Information may be less stringent than the laws in your country.

 

Generally, you can visit our Site without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide some personal information to us when you contact us (e.g., with a comment, inquiry or customer support request). The personal information we collect or receive may include:

 

  • contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address;

  • profile pictures;

  • uploaded pictures;

  • information about your company and job function;

  • your e-mail marketing preferences;

  • information used to customize and facilitate your use of our sites, including login and technical information;

  • inquiries about and orders for our products and services;

  • information that assists us in identifying the products and services that best meet your requirements;

  • information about any problems you may have with our products and services;

  • event registration information; and

  • feedback from you about our sites and our products and services generally.

 

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Revised – 6/12/15

 

Personal Information Collected Automatically

 

As you access the ClearStak Site and use the Services, certain information may also be collected, including your Internet protocol (IP) address and the browser that you use to visit the Site. The Services create a log file of the IP addresses of the visitors and users of the Services. ClearStak also stores a small text file called a “Cookie” on your computer to store your login information and your personal preferences for the ClearStak Services. ClearStak may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). While you will still be able to use the Services if you disable Cookies in your browser, certain parts of the Services may not function as effectively. You must have Cookies enabled in your web browser to use the ClearStak Services. When you send us a text message, we collect the mobile phone number from which you sent us such text message.

 

Since the foregoing information may be collected when you are signed into the ClearStak Services as a user, this information may be associated by us with Personal Information that we have collected from you.

Revised – 11/10/14

  

Use of Information We Collect

 

In general, Personal Information you submit to us is used by us either to register you for our ClearStak Services, to provide the ClearStak Services to you, to respond to requests that you make, to improve our ClearStak Services and to better tailor the features, performance and support of the ClearStak Services, and/or to offer you additional information, opportunities, and functionality.

 

We may also use your Personal Information to provide you with notifications related to your use of the Services (including notifications we may send to your mobile phone), with electronic newsletters, or with promotional emails, should you request to receive such communications from us.

 

Please note that the information you provide to us is not confidential and may be accessible by others that are providing Services. Therefore, you should assume that information that you submit may be shared with others as necessary for us to provide such Services.

Revised – 11/10/14

 

Anonymous Information

 

We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this Anonymous Information for internal purposes, such as analyzing usage patterns so that we may enhance our ClearStak Services, and we also reserve the right to use and disclose any Anonymous Information at our discretion.

 

ClearStak may collect Anonymous Information or demographic data, such as date of birth, gender, and zip code. When such data is not combined with personally identifiable information (“PII”), such information is considered to be non-personally identifiable. Additionally we may aggregate PII in a manner such that the resulting aggregate information does not personally identify you or any other user of the Site (for example, by using PII to display content according to your zip code). Such aggregate information is also considered non-personally identifiable. Because non-personally identifiable information does not personally identify you, we may use such information for any purpose. For example, we may use this information for ClearStak internal use to enhance web security, to detect broad demographic trends, to assist ClearStak in providing content on the Site tailored to your interests, and to otherwise enhance your experience on this Site. This information may also be shared with third parties on an aggregate and non-personally identifiable basis.

Revised – 11/10/14

 

Feedback

 

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

Revised – 11/10/14

 

Disclosure of Personal Information

 

Except as otherwise stated in this Privacy Policy, we do not use or share your Personal Information with third parties, unless you ask or authorize us to do so.

 

We may provide your Personal Information to third parties who work on behalf of or with us to provide some of the services and features of the ClearStak Services. However, these service providers do not have any independent right to use this information except as necessary to help us in providing the Services, but they may have the same rights to disclose such information as ClearStak has under this section “Disclosure of Personal Information”.

 

We may share some or all of your Personal Information with any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.

 

In the event ClearStak goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of ClearStak or its assets may continue to use your Personal Information as set forth in this Privacy Policy. You hereby consent to ClearStak sharing your Personal Information under the above circumstances.

 

Additionally, we may disclose information we have collected from and about you (including Personal Information) if we believe in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to enforce our Terms of Use and Privacy Policy; or (c) to protect and defend the rights or property of us, the visitors and users of our Services, or third parties.

Revised – 11/10/14

 

Choices Regarding Personal Information

 

Unsubscribe instructions will accompany each newsletter you receive from us. You may also indicate that you do not wish to receive newsletters from ClearStak.

 

We will send you strictly service-related announcements (such as, but not limited to, notices of any updates to our ClearStak Services, Terms of Use or Privacy Policy) when it is necessary to do so. You may not opt-out of these communications, which are not scholastic in nature. You understand that any termination of your relationship and the Terms of Use involves deletion of your information from our live databases and all the information and Data (as defined in the Terms of Use). ClearStak will not have any liability whatsoever to you for any termination or related deletion of your information or Data.

 

When we delete information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.

Revised – 11/10/14

 

Links to Other Web Sites

 

The ClearStak Site may contain links to other web sites that are not owned or controlled by ClearStak. The provision of such links is for your convenience and does not signify our endorsement of such web sites or location or its contents. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other web sites. PLEASE BE AWARE THAT THE TERMS OF OUR PRIVACY POLICY DO NOT APPLY TO ANY OUTSIDE WEB SITES.

Revised – 11/10/14

 

Security and Confidentiality

 

ClearStak has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including ClearStak, can fully eliminate security risks associated with Personal Information.

Revised – 11/10/14

 

International Visitors

 

The Site is hosted in the United States and is intended for United States and Canadian visitors as well as visitors from the United Kingdom, Ireland, France, Belgium and the Netherlands. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.

 

ClearStak abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information collected from the European Union.

Revised – 11/14/14

 

Changes in this Privacy Statement

 

Please note that this Privacy Policy may change from time to time. We will provide notice of any changes on the website or by contacting you. You should ensure that you have read and agree with our most recent Privacy Policy when you use ClearStak Services. Continued use of the Services following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Revised – 11/10/14

 

Contact Us

 

If you have any questions or suggestions regarding our Privacy Policy please contact us at:

 

Privacy Officer

ClearStak, LLC

P.O. Box 109
Putnam, CT 06260-0109
(860) 237-8245

PO BOX 109

99 Canal Street

Putnam, CT 06260-0109

 

TEL: (860) 237-8245

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